Question 1

How fast do orders ship?

Accepted Answer

Standard orders ship in 5–8 business days. Expedited ships in 3–5 business days. Preorder items are flagged on the product page with an estimated delay of up to 5 days.

Question 2

Do you ship internationally?

Accepted Answer

Currently US-only. International routes are under evaluation.

Question 3

Can I ship to a PO Box?

Accepted Answer

No. Card-processed orders cannot ship to PO Boxes per our processor's policy.

Question 4

Are your peptides third-party tested?

Accepted Answer

Yes. Every batch is independently assayed. Certificates of Analysis are published on the COAs page and indexed by batch number.

Question 5

What grade are your products?

Accepted Answer

Pharmaceutical-grade reference material intended strictly for in-vitro research.

Question 6

How are products stored?

Accepted Answer

Cold-chain storage on our end. Customers should refrigerate immediately on receipt.

Question 7

What payment methods do you accept?

Accepted Answer

Card (Visa / Mastercard) with a 3.5% processing surcharge, plus manual rails: Zelle, Venmo, and CashApp at zero fee.

Question 8

When will I be charged?

Accepted Answer

Card orders are authorized at checkout. Manual orders ship after we confirm the transfer.

Question 9

Can I return a product?

Accepted Answer

Due to the research nature of our materials, all sales are final once shipped. Damaged or missing items are replaced free of charge — see our Refund Policy.

Question 10

Are these products for human use?

Accepted Answer

No. All Metracore Labs materials are sold strictly for in-vitro research. Not for human consumption. Not evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease.

Question 11

Do you have an affiliate program?

Accepted Answer

Yes. Tiered commissions starting at 15% with cash bonuses at $5K, $15K, and $30K in lifetime sales. Apply on the Affiliate page.

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